We ship all live crickets using USPS Priority Mail and UPS services to ensure fast, safe delivery. Each box is carefully packed with proper ventilation, feed, and moisture to keep your crickets healthy during transit.

Yes! We offer a Live Arrival Guarantee when temperatures are safe for shipping (typically between 40°F and 85°F). If your order arrives with issues, simply send a clear photo within 24 hours of delivery so we can help make it right.

Orders are typically packed and shipped Monday through Wednesday to avoid weekend delays. Orders placed after Wednesday may ship the following week to protect live insects in transit.

Most shipments arrive in 1–3 business days, depending on your location. You’ll receive a tracking number via email as soon as your order ships.

We monitor temperatures closely. If it’s too hot or cold in your area or along the shipping route, we may delay shipment a day or two to ensure your crickets arrive alive and healthy

Yes — expedited options are available at checkout. If you need your crickets by a specific day, please add a note at checkout or email us so we can do our best to accommodate.

Open your box right away and transfer your crickets into a clean, ventilated container with food and water. Avoid leaving them in the shipping box for more than a few hours.

We currently ship within the continental United States. Unfortunately, we cannot ship to Alaska, Hawaii, or Puerto Rico due to shipping time restrictions.